Hear Your Business Answered by NEO.

NEO answers every call so you never miss a lead.

NEO answers every call, handles your customers professionally, captures messages, and follows your rules — so you only deal with what matters.

NEO still gets built around your business, not a template.

NEO normally learns your business from your website. If you don’t have one — or the one you have is old and no longer reflects what you actually do — we write NEO’s script from what you tell us instead: your services, your hours, your pricing, and the questions your customers really ask. You describe how the business runs today, and that’s what NEO says on the phone. And if you have no site at all, we’ll build you a simple one free while you’re a customer, and NEO answers from that.

Yes — as many as call at once.

A human answering service can only take one call at a time; everyone else gets a busy signal or voicemail. NEO answers every caller instantly and simultaneously, so a rush of calls never costs you a customer.

Yes — you have the details within seconds.

NEO reads the urgency, calmly gets the caller's name, number, and what's wrong, and texts it to you the second the call ends — flagged urgent. So while you're on a job, driving, or already on a call, you're not hunting for details. You just call back knowing exactly what you're walking into. If you'd rather have urgent callers connected to your phone live during the call, we can configure that for you — it's a custom setup, quoted per business.

$99 to get started, $99/month — and your first 100 minutes are included.

After your 100 included minutes it’s $0.39 a minute. No setup fee, no contract, cancel anytime. Calls under 15 seconds are never billed.

Yes. You decide — NEO executes.

NEO answers every call first, listens for the customer's intent, and applies your rules. You control hours, after-hours handling, message delivery, and who gets through.

Yes.

NEO follows your business hours and can handle after-hours calls differently — taking messages, blocking non-urgent calls, or applying custom rules.

Yes — automatically, on every line.

Every NEO line answers English and Spanish out of the box. There is nothing to set up and nothing for your caller to choose. If a Spanish-speaking customer calls, NEO speaks Spanish with them and delivers your call summary in English.

No — not at all.

NEO handles both sides of the conversation. If a Spanish-speaking customer calls, NEO speaks to them in Spanish and delivers the message to you in English. You never need to say a word in Spanish.

Talk time — and nothing under 15 seconds.

Your included minutes are only used when NEO is actually talking with a caller. Calls under 15 seconds are never billed and don't use your minutes.

Nothing under 15 seconds is ever billed.

NEO answers every call, so it can’t stop a robocall from dialing your number. What it does do is make them cost you nothing: any call under 15 seconds is never billed and doesn’t touch your included minutes. Hang-ups, wrong numbers and dead-air robocalls are free.

Yes — no contracts.

There's no contract and no setup fee. Cancel anytime from your billing portal — your service runs through the end of the period you've already paid for.

No.

NEO sits in front of your phone system as a filter and assistant. You keep your number and workflow — just without the noise.

Any business that can't afford to miss leads.

NEO is ideal for small businesses and service providers who want to capture every call and stay focused without constant interruptions.

You still get the recording and their number to call back.

Call audio depends on the caller's phone and connection — a weak cell signal or a noisy car can make any call faint, whether it reaches a person, a voicemail, or NEO. That's modern telephony, not a NEO limitation. Even when a caller is barely audible, NEO still captures their phone number and records the call and sends both to you — so you can listen, hear who it was, and call them right back.